Scroll down to explore our FAQs and get the answers you need before starting your therapy journey.
Frequently asked questions
Booking and Payment Policy
Therapy Approach and Focus Areas
Workshops and Psychoeducation
How Therapy Works
General
01
The validity period depends on the session type—most are valid for 3 to 6 months after purchase, while the trial session must be used within 2 weeks of your first session.
02
My fees vary depending on the type and length of session. Please click on the right-top "BOOK NOW" button and log in to the booking system (Safetalk) to view the current rate.
03
Payments can be made via bank transfer or QR code.
04
You can pay per session. Packages may be offered occasionally for specific programs, but there is no obligation to purchase a package.
05
Sessions will end at the scheduled time even if you arrive late, to respect other clients’ appointments. Please try to be on time to get the full benefit of your session.
06
Yes. Payment is required within 24 hours after a session is booked. If payment is not received within this timeframe, the appointment may be cancelled automatically by the system.